Data shows that, when comparing similar flight costs, travel times or comfort levels, airline passengers tend to ultimately pick the airline that accepts the payment method which they use regularly. When credit cards or cash were the travelers’ only options, their choice of payment providers was an afterthought, not the decisive factor it is today.
At present, there are more than 300 alternate payment methods (e.g. WeChat Pay, Alipay, GooglePay, Apple pay etc.), not including loyalty schemes. For airlines to provide such convenience and wealth of choice to their customers, high costs and considerable complexity become inevitable. PCI compliance regarding protection of sensitive data, volatile PSP fees, settlement and reconciliation protocols, increased risk of fraud – all this exacerbates an already intricate payments processing.
Payments Hub offers
advantages to airlines
flexibility, as it: